Hotel GM (Couple) - Kinder, LA

Hotel GM (Couple) - Kinder, LA

Posted: 2/1/2014 - 6:58 pm

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This position is a LIVE-IN General Manager over a 100 room Best Western Inn at Coushatta in Kinder, LA. This hotel is one of 20+ properties developed and managed by Houston-based American Liberty Hospitality, Inc. Salary is commiserate to the experience of the individual. Would consider a couple as Co-General Managers. 

This leadership role is responsible for managing all daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection. Financial management skills are critical to the success of each of our managers in order to meet goals established for operational expenses and labor cost. Our General Managers are also responsible for building, training and mentoring a team of employees who strive to deliver superior customer care to each and every guest. Other key duties include:

* Ensure guest rooms are spotlessly clean
* Ensure the physical condition of the hotel is well maintained
* Ensure safety and security training programs are completed
* Manage all functions of marketing sales and social media as directed.
* In the event a guest complaint is received, the General Manger will personally respond to the guest to resolve the issue
* Manage the property efficiently within the perimeters of a budget with revenue goals attained

Minimum Experience, Education, Skill & Physical Requirements:

* 2 - 5 years prior experience as General Manager or other hotel management role is required.

* Must possess a valid driver's license.
* Must be available to work extended hours, nights, weekends and holidays.
* Must have knowledge of a variety of computer software applications (MSWord, Excel and Outlook).
* Must have strong analytical skills and decision-making ability.
* Must be able to work independently and multi-task, prioritizing as appropriate.
* Must have effective oral and written communication skills.
* Bilingual (English/Spanish) preferred, but not required.
* Bachelor's Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable.
* Experience with Best Western Hotels is a plus.

 

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