Housekeeper - McHenry, MD

Housekeeper - McHenry, MD

Posted: 6/16/2020 - 8:35 am

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PRIMARY DUTIES AND ACCOUNTABILITIES

Cleaning Responsibilities:

- Change and replace all bed linens and towels.

- Sanitize and clean all restrooms

- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.

- Vacuum/mop all floors

- Restock all room amenities.

- Assure all rooms are set up to company standards

- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.

Guest Service:

- Offers guests assistance whenever possible

- Responsible for resolving escalated customer relations issues.

- Answers inquiries pertaining to hotel policies and services.

- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.

- Responsible for positively representing and promoting the property

- Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned:

- Completes daily housekeeping report

- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.

- Reports any maintenance, security, or safety issues to the appropriate staff.

 

This job opening has expired. Click here to see the latest job openings. (If you are a subscriber and you are seeing this expired listing, you need to log in with your username and password.)